Before You File a Complaint
You have a few options. Most people simply complete the online form. If you prefer, you may submit a complaint in writing, by email, surface mail or fax, or by audio or videotape.
File Size Limitations for Supporting Documentation
We recommend that any supporting documentation (files, photos, records, etc.) uploaded to the online complaint form should not exceed 4 MB.
If your supporting documentation files are larger than 4 MB (individually or collectively), please submit your complaint via email to firstname.lastname@example.org.
Remember, the RCDSO Cannot:
- Provide diagnoses, referrals, or treatment recommendations.
- Provide financial compensation or award damages.
- Process anonymous complaints or investigate without notifying the dentist.
- Investigate complaints about health care providers other than Ontario dentists.
For additional information, learn more about how our complaints process works.