Royal College of
Dental Surgeons of Ontario
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COVID-19 - PPE Survey FAQs

We’ve received a number of inquiries from dentists regarding the Ministry of Health’s PPE inventory survey. The survey was produced by the Ministry, and the College was asked to let you know about it.

Click here to go to the survey. Use this password: PPEsurvey2020 (password is case sensitive).

Here are answers to some of your frequently asked questions. 

I don’t see the answer to my question. Who do I contact with questions about the survey or accessing Ministry webinars?

Reach out to Ontario Health’s PPE Survey help-desk at 416-687-8445. This line is available 7 days per week, from 8:00 a.m. to 5:00 p.m. Or email: ca_ppesurveysupport@pwc.com

When filling out the PPE survey, what type of organization should I select?

Select “Health – Dental”.

Can I go into the office to take an inventory, despite the College’s strong recommendation not to open my office?

Yes. The College’s recommendation relates to the suspension of non-essential and elective dental services. You can go into the office to take an inventory and complete the survey.

I’m in self-isolation so I can’t go into my office to do PPE inventory. What do I do?

Dentists is in self-isolation are still expected for fill out the form while in isolation. They can ask someone else (staff, spouse) to go to the office to compile PPE resources. If no one is available to go, the dentist can still fill the form and give an estimate. The dentists can go back to the office once they’ve completed the isolation period and provide the Ministry with a more accurate number.

I already had plans to donate my PPE supplies locally. What do I do?

  • If a dental office intends to donate all the PPE in their stock to aid frontline healthcare providers (e.g. to local hospitals) and if that process is set up they can indicate “zero” in their inventory and that the forecasted need is zero. 
  • If a dental office intends to donate PPE and if that process is not set up, they can state in the comments section that they wish to donate, indicate the item and quantity that they wish to donate, and then under their forecasted need, enter zero. 

I am an associate dentist or retired dentist. Do I still have to complete the survey about inventory?

The survey should be completed by the dentist in your office responsible for procurement of PPE for the office. If you do not have an office with supplies, the survey does not apply to you.

How often do I need to complete the survey?

All dental offices need to complete the survey at least once and on every day that the office is open for providing emergency care as set out below.

  • If a dental office is open for emergencies or intends to open in case of an emergency, then that office is required to fill out the survey for every day that the office is open for providing patient care if they have a forecasted need for PPE.
  • If an office is open for emergencies but does not have a forecasted need for PPE then the advice for the owner of PPE supplies in that office is to complete the survey once, indicate in the comments section that there is no forecasted need for PPE supplies and re-take the survey if a need for PPE arises.
  • If a dental office is closed and does not anticipate opening the office for patient care, then the expectation is to complete the survey once as best as possible, indicate in the comments section that there is no anticipated need for PPE and that should be adequate. Individual circumstances can be considered by the Ministry. In doubt, please contact the Ontario Health’s PPE Survey help-desk at 416-687-8445 or send an email to ca_ppesurveysupport@pwc.com
  • If an office is closed and the owner or person responsible for PPE inventory is unable to travel to the office for purposes of counting inventory to complete the survey, then the best estimate can be provided. These offices should also include in their respective survey submissions that they do not anticipate any PPE needs and re-take the survey if a need for PPE arises. Individual circumstances can be considered by the Ministry. In doubt, please contact the Ontario Health’s PPE Survey help-desk at 416-687-8445 or send an email to ca_ppesurveysupport@pwc.com
  • If a dentist licensed in Ontario is not involved in patient care, then that dentist does not need to complete the survey.
  • If a dentist is part of a larger practice but does not own inventory, then that dentist does not need to complete survey. However, they should check with the responsible dentist/delegate that there is a submission on behalf of the facility to ensure that there will be a supply of PPE when the need arises.
  • If a dentist is part of a Community Health Centre then their response to the survey would be based on the ownership of the PPE supplies for their practice. If the dentist provides their own PPE then the dentist should complete the survey. If the CHC supplies PPE and maintains the inventory then the dentist’s inventory should be accounted for in the response provided by the CHC to avoid double counting. If that dentist is completing the survey on behalf of the CHC then they should identify their organization as the CHC. In all other cases, dentists fall in the “other” category for question # 6 of the survey.
  • One response per office is adequate.

How should I count the inventory?

  • List number of things in a container. If one container has 1000 wipes, report the number of wipes, 1000.
  • Do not report in pairs, but in individual units, not how many pairs of gloves but how many individual units of gloves.
  • If a container of smaller items such as gloves, wipes etc. is open, then that open container is not to be included in the inventory count.
  • For larger items such as eye protection, one box may contain several units individually packed and in that case, it is ok to count the unopened units.
  • For supplies that come in the form of sizes, there is no need to break down the count by size. However, if there is a size specific requirement and there is a forecasted need for that particular item for that specific size, then that should be identified in the forecasted need.

To submit the survey, save the spread sheet to the respondent’s computer/device and then attach it to the box provide