Royal College of
Dental Surgeons of Ontario
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The College’s dental CT scanner facility permit and member authorization renewal process will be online shortly. Renewing or canceling is as easy as visiting the RCDSO website, logging into the Member Resource Centre, and completing an online renewal application form. We have made some changes to our system this year.

Every dental facility where a dental CT scanner is installed and operated must have a facility permit issued by the College. This permit must be renewed on an annual basis to remain current.

Any dentist that wishes to prescribe, order, take, interpret and report on CT scans must have a member authorization issued by the College. This authorization must be renewed on an annual basis to remain current.

Your CT facility permit and/or member authorization renewal is due by Oct 31, 2021 in order for the permit/authorization to remain current for the period of Nov 1, 2021 – Oct 31, 2022.

Here are some tips to help you through the new online renewal process.

For more information, contact ctrenewal@rcdso.org

What will I need before I start my renewal?

  • Access to a desktop or laptop computer with internet connection. Mobile devices (smartphones, Access to a desktop or laptop computer with internet connection. Mobile devices (smartphones, tablets) are not compatible
  • Your email address on file with the College
  • Your RCDSO Member Resource Centre (MRC) password
  • Credit card payment information (Visa, Mastercard, American Express)

Step 1: Login to Member Resource Centre

  1. Click RCDSO Member Login (top right-hand corner) on the homepage or any page on the RCDSO website. 

Step 2: Access your renewals

You should now be logged in to your member profile on the MRC.

  1. Click your name on the top right-hand corner, then click “Profile”
  2. Select one of the following items from the left-hand menu:
    • To renew your facility permit, select “My Facility Permits”
    • To renew your member authorization for dentoalveolar or craniofacial, select “My Authorizations”
  3. Select the Authorization/Facility Permit you would like to renew by clicking the link in the table
  4. Select the Renewal option from the left-hand menu (“Authorization Renewal” or “Facility Permit Renewal”)

Step 3: Complete the renewal forms

Depending on the stream of renewal selected, fill out the respective form.

Member Authorization Renewal Form

What do I need to renew my Member Authorization?

  • The address details of each facility where you have prescribed, ordered, taken, interpreted and reported on dental CT scans in the past 12 months.
  • Your dental CT scanner type of authorization registered with the College within the past 12 months at each of these facilities.

Tips for filling out the form:

  • To add a practice: click “Add New”, then click the magnifying glass to search for a facility. Ensure the facility you desire has a checkmark indicated and click “Select”, then indicate your dental CT scanners authorization at this location. Repeat steps for additional offices as necessary.
  • Note: you can search by address, postal code, 5–6-digit Facility Permit number, or Practice Name
  • To generate results, address searches must be formatted as follows:
    • Search “123 Example St #100”, NOT “123 Example Street Suite 100” or “100-123 Example Street”

If you need to edit an entry or if you made a mistake, click the down arrow on the right of the entry to edit or remove it

  • Ensure you read the attestation at the end of your renewal form and confirm doing so. This portion is case-sensitive.
  • Once you submit your form and fee, a confirmation message will display. If you submitted your renewal fee by credit card, enter your email address in the “Email” field to receive a transaction receipt.

Facility Permit Renewal Form

What information do I need to renew my Facility Permit?

  • A list of the practitioners that have prescribed, ordered, taken, interpreted and reported on dental CT scans at the selected dental office in the past 12 months.
  • The dental CT scanner authorization type that each practitioner prescribed at this dental facility in the past 12 months.

Tips for filling out the form:

  • To add a practitioner: click “Add New”, then click the magnifying glass to search for a dentist. Ensure the practitioner has a checkmark indicated and click “Select”, then indicate the type of CT scan that the practitioner had prescribed, ordered, taken, interpreted and reported on at this location. Repeat steps for additional practitioners as necessary.
  • Note: you can search by name, or 5-6-digit registration number (without the “06”).
  • Note: to generate results, name searches must be formatted as “Last name, First name”
  • If you need to edit an entry or if you made a mistake, click the down arrow on the right of the entry to edit or remove it
  • If you have multiple facilities to renew you must complete each renewal submission separately. Click the Facility Name, highlighted in blue. Then select “Facility Permit Renewal” from the left.
  • Note: If you have a CT AND Sedation Permit, ensure you click on the Dental CT Scanner Permit (CT Facility Permit)
  • Ensure you read the attestation at the end of the renewal form and confirm doing so. This portion is case-sensitive.
  • Once you submit your form and fee, a confirmation message will display. If you submitted your renewal fee by credit card, enter your email address in the “Email” field to receive a transaction receipt.

Receipts, Facility Permit and Member Authorization Certificate

Your receipt, Facility Permit, and/or Member Authorization certificate will be available in the MRC within 24-48 hours after the College has received your renewal.

  • RCDSO receipt – Available for download 24-48 hours after completion through the MRC under “My Receipts”. Note: RCDSO receipts for facility permits are currently unavailable in the “My Receipts” section of the MRC. We are working on a fix and hope to make facility permit receipts available soon.
  • Member Authorization Certificate – Available for download 24-48 hours after completion of renewal. Click “My Authorizations” in the Member Resource Centre, select the authorization you wish to download, and click “Authorization Certificates”.
  • Facility Permit Certificate – Available for download 24-48 hours after completion of renewal. Click “My Facility Permits” in the Member Resource Centre, select the permit you wish to download, and click “Facility Permit Certificates
  • If after 72 hours your certificate is not available, please contact us at ctrenewal@rcdso.org.

Renewal FAQs

How long is my CT facility permit valid?

Upon successful renewal, your CT facility permit is valid until October 31, 2022. It must be renewed annually to remain current.

Where is the payment page?

In the past, renewal of your permit(s)/authorization(s) was a two-step process utilizing two different MRC pages (one for renewal, one for payment).  However this year, completion of the renewal submission and payment submission is no longer a two-step process. There is no separate payment page.

Facility Permits

How do I renew my facility permit?

Review our step-by-step guide Login to the Member Resource Centre then click. My Facility Permits’ in the navigation menu to get started. Select and complete the applicable renewal(s) (Member Authorization and/or Facility Permit/s) and submit payment.

How can I confirm that you have received my renewal?

Certificates for permits and authorizations will be available in the MRC as confirmation of approval for your renewal. We will not be able to send confirmation emails for renewal this year.

Your new certificate will be ready to download within 24-48 hours of the submission of your renewal application(s). If after 72 hours your certificate is not available, please contact us at ctrenewal@rcdso.org.  

Check the expiry date listed for your authorization or permit in the MRC to verify the date is October 31, 2022. This will confirm that your renewal was approved.

I want to cancel my facility permit. What do I do?

Select the permit you wish to cancel from the MRC and click on “Facility Permit Cancellation”. Verify the permit you would like to cancel, check the confirmation box, and click submit.

If the permit is cancelled and you wish to offer Dentoalveolar and/or Craniofacial services in the future, you will be required to submit a new Facility Permit application form and fee, and your facility will have to be inspected.

A new dentist is joining our office. Should we add them to the renewal? How can we add them to our permit?

You should only list dentists who have prescribed, ordered, taken, interpreted or reported on dental CT scans at the facility in the past 12 months.

Dental CT authorized members are no longer “added” to Facility Permits; you must confirm that any new dental CT providers hold current authorizations that are compatible with the type of permit that you have.

We are not prescribing, taking, ordering, interpreting or reporting on CT scans now but we will later or we don’t take scans at the office or we’re not sure that we will continue to takes scans at the office. Should we renew our permit?

You MUST have a current Facility Permit to prescribe, order, take, interpret or report on Dental CT scan images. If you intend to prescribe, order, take, interpret or report on Dental CT scan images at the dental office in the future, the permit must be renewed before October 31, 2021. All Dental CT scanner permits expire October 31, 2021 unless renewed.

We have not prescribed, taken, ordered, interpreted or reported on any dental CT scans at the office in the past 12 months. How do I complete the renewal?

Leave the search table blank and complete/submit the rest of the renewal.

I have multiple Dental CT scanner renewals. Can I pay for everything at once?

No, payment must be submitted at the end of each online renewal submission.

You will need to submit and pay for each renewal separately.

To complete multiple renewals, the application for each one must first be submitted before moving on to the payment page from which you pay the appropriate fee for that particular renewal. Once payment has been processed (when paying by credit card), you can proceed with the next renewal.

I just received my permit; do I have to renew? Is there a reduced fee?

You are required to renew if you wish for your facility permit to remain current past the renewal deadline. All facility permits expire October 31, 2021 regardless of when it was issued. There is no pro-rated or reduced fee.

I have a provisional facility permit, do I have to renew?

No, only annual facility permit are required to be renewed.

When will I receive my new permit for 2021-2022?

Your 2021-2022 Permit certificate is available for download 24-48 hours after completion through the MRC. Click on “My Facility Permits” in the Member Resource Centre. Then select the Permit you wish to download, and click on “Facility Permit Certificates”.

Where can I find my receipt for my facility permit renewal?

Enter your email into the Chase Portal when submitting payment to get an emailed receipt. Your RCDSO receipt will also be available 24-48 hours after completion through the MRC under “My Receipts”.

When will my renewal be processed?

Processing times vary depending on the workload of the department. Please see the email sent to you to after submission for the most current estimate of processing time.

What should I do if I have issues submitting the renewal questionnaire?

If you run into a common error while submitting the renewal questionnaire, a red error message will appear at the top of the page describing the issue and how to resolve it.

Issues still unresolved? The Facility Inspection Program can be reached at ctrenewal@rcdso.org or 416-934-4331.

Member Authorization

How do I renew my member authorization?

Please see our renewal guide and FAQ for more information.

Login to the Member Resource Centre then click your name in the top right corner.

Select “My Authorizations” from the navigation menu. From here, select your authorization by clicking on it in the table. Select “Authorization Renewal” to begin.

How can I confirm that you have received my renewal application and payment?

Once your payment is successfully completed, you will be redirected to the Payment details page, which will confirm that your payment and application for renewal have been received.

Note that this year, all renewal applications are approved and the certificate will be ready to download within 24-48 hours of the submission of your renewal application(s).

Your RCDSO receipt(s) will also be available through the MRC under “My Receipts” immediately upon your payment completion. Note you will not be able to access completed renewals.

If after 72 hours your certificate is not available, please contact us at ctrenewal@rcdso.org

I want to cancel my dental CT member authorization. What do I do?

Select the authorization you wish to cancel from the MRC and click on “Authorization Cancellation”. Verify the authorization you would like to cancel, check the confirmation box, and click submit.

If the authorization is cancelled and you wish to prescribe, order, take, interpret or report on Dentoalveolar and/or Craniofacial CT scans in the future, you will be required to submit a new Member authorization application form and fee.

I recently received my annual authorization. Do I have to renew? Is there a reduced fee?

You are required to renew if you wish for your member authorization to remain current past the renewal deadline. All member authorizations expire October 31, 2021 regardless of when it was issued. There is no pro-rated or reduced fee.

I have not prescribed, ordered, taken, interpreted and reported on any dental CT scans in the past 12 months but will later this year; I don’t prescribe, order, take, interpret and report on any dental CT scans often; or, I am not sure that I will continue to prescribe, order, take, interpret and report on any dental CT scans. Should I renew my authorization?

No dentist can prescribe, order, take, interpret and report on any dental CT scans without a current Member Authorization. If you intend to prescribe, order, take, interpret and report on any dental CT scans in the future, your authorization must be renewed before October 31, 2021. All Authorizations expire October 31, 2021, unless renewed.

I have multiple dental CT scanner renewals. Can I pay for everything at once?

No, payment must be submitted at the end of each online renewal submission.

You will need to submit and pay for each renewal separately.

To complete multiple renewals, the application for each one must first be submitted before moving on to the payment page from which you pay the appropriate fee for that particular renewal. Once payment has been processed (when paying by credit card), you can proceed with the next renewal.

Where can I find my receipt?

Enter your email into the Chase Portal when submitting payment to get an emailed receipt. Your RCDSO receipt will be available 24 to 48 hours after completion through the MRC under “My Receipts”.

When will I receive my new authorization certificate for 2021-2022?

Your 2021-2022 Authorization certificate is after completion through the MRC. Click on “My Authorizations” in the Member Resource Centre. Then select the authorization you wish to download and click on “Authorization Certificates”.

When will my renewal be processed?

To prevent any delays in the processing of your renewal application, please refer to this FAQ and Renewal Guide to provide any information that may be required in addition to your renewal application if applicable. Also please renew early to facilitate processing of your renewal application in a timely manner.

If applicable, the department will reach out to you to correct any issues identified with your application, otherwise your application will be renewed.

This year we are unable to provide you a confirmation email when your application has been renewed. This year, all renewal applications are approved and the certificates will be ready to download within 24-48 hours of the submission of your renewal application(s). If after 72 hours your certificate is not available, please contact us at ctrenewal@rcdso.org.