Frequently Asked Questions - Medical Emergencies

All dentists and clinical staff must have the training and ability to perform basic life support (BLS) techniques. It is strongly recommended that all dentists maintain current BLS certification (CPR Level HCP), and that all dental offices are equipped with an automated external defibrillator (AED).

All dentists providing sedation must, as a minimum, maintain current BLS certification (CPR Level HCP), which must include a hands-on component. Please refer to that table for specific requirements for each modality.

Currently, in-person training is available in most jurisdictions.  If in-person training is not available in your area please see below.

Yes. The College has approved multiple Category 1 courses on medical emergency preparedness by various presenters.

The College defines “current” as within 2 years.

Six basic drugs must be included in every dental office’s emergency kit:

• Oxygen
• Epinephrine
• Nitroglycerine
• Diphenhydramine
• Salbutamol inhalation
• ASA (non-enteric coated)

These emergency drugs must have current expiry dates, be organized in labelled trays or bags and be readily identifiable.

Here are the six basic drugs, indications for use and their recommended dosages:

• Dental offices performing sedation have additional medication requirements.  Refer to the Sedation Standard for the specific requirements listed under each modality. 
• Dental offices performing sedation should have naloxone and ensure that all staff are trained to use it.  

• Dental offices that administer opioids while performing deep sedation or general anesthesia must have parenteral naloxone.  
• All other facilities performing sedation may carry inhalational naloxone

An E-size cylinder is required. The unit must be portable and have an appropriate regulator and flowmeter, as well as connectors, tubing and reservoir bag, to allow use of a full face mask for resuscitative ventilation.

The College also recommends that a quick source of glucose is available.

All dentists providing sedation and/or general anesthesia are required to have additional emergency drugs and equipment, depending on the modality administered. See the Standard of Practice on the Use of Sedation and General Anesthesia in Dental Practice.

All dentists and dental office staff must be prepared to recognize and treat adverse responses using appropriate emergency equipment and appropriate and current drugs when necessary. The College recommends your office have an emergency protocol. All office staff should be aware of this protocol and the procedures to follow when a medical emergency arises. Review the protocol at staff meetings so everyone is clear about who does what when a medical emergency occurs.

Dentists and staff are advised to check with the WSIB and/or the course providers, such as the Red Cross or Heart and Stroke to determine if a grace period has been provided. 

Where feasible, continue to take advantage of the grace periods provided to defer in-person training, if suitable training is not available in your area. Where training is required, and you have internet access, please utilize Blended Learning options for BLS or Interim Training Courses for BLS, ACLS & PALS for the cognitive portion of courses.  

WSIB will accept the Online Portion of the blended Training Program as a valid interim certificate during the social distancing protocols. When permissible by municipal, provincial, and federal legislation or regulation, obtain the second part for Skills for Interim Training/Interim Self-Directed Learning or, if available, in-classroom courses in alignment with In-Person Training and mandatory guidelines from Public Health and other governing authorities. 

As PPE recommendations continue to change, dentists and staff should continue to follow the most-up-to-date recommendations from the RCDSO. 

Rapid initiation of chest compressions is critical for successful resuscitation. Reduce provider exposure to COVID-19 by donning appropriate PPE, having appropriate ventilation in the operatory (ex HEPA filter) and limiting personnel in the operatory. 

For the provision of CPR for patients with suspected or confirmed COVID-19 infection, all dentists and staff should wear a respirator (ex. N95) along with other PPE (gown, gloves, and eye protection) when performing the components of resuscitation that are aerosol generating, which include but are not limited to: chest compressions, defibrillation, bag-mask ventilation, intubation and positive-pressure ventilation.  

In the event that the initial responders are not already wearing appropriate PPE, they should immediately don it and then begin CPR. Consider having a respirator (the type most commonly worn), eye protection and other appropriate PPE as part of your emergency set-up. 

For more information, please refer to the following guidance provided from the 2022 Interim Guidance for Basic and Advanced Life Support in Adults, Children, and Neonates With Suspected or Confirmed COVID-19 published April in 2022.