The Resolution Program

The College can resolve select complaints using a Resolution Program (RP) as an alternative to the investigation process

Several factors are assessed when determining whether the risk of a complaint is appropriate for the RP.

If your complaint is eligible, it can proceed to the RP if you, the dentist, and the College’s Registrar agree to the process.

The RP process is designed to protect the public by improving the practice of dentistry. It is not intended to punish or discipline dentists. By taking part in the RP, a dentist is not admitting any wrongdoing.

Watch this video to learn more about the Resolution Program process.