Learn more about the Canadian Dental Care Plan

Do you have a concern or complaint against a dentist?

You have a few options:

  1. I would like to speak to someone before making a complaint. Get more information before deciding if you want to share a concern or make a complaint. Speak to someone at the College who can help answer your questions. 
  2. Share a concern about a dentist and be contacted by the College. The College will reach out to you to discuss your concern.
  3. Make a complaint against a dentist. Formal complaints immediately kick off an investigation. Your identity will be made known to the dentist and the process can take up to a year to complete. Formal complaints are a serious matter and once started cannot be withdrawn or stopped until official findings have been made. 

How would you like to proceed?

Select an option below and click submit. The page will load the form/information that corresponds to your selection.

If you change your mind, you can select another option and click submit again to bring up the correct form. 
Please correct the ${amount} error(s) detected below.

    Your Information

     

    Patient Information

     
    If you are the patient involved in the concern, fill in your date of birth and proceed to the next step.

    If you are submitting a concern on behalf of another person(s), fill in details about the patient(s) involved. 
    Date of Birth Error : Please provide the date of birth
    Date of Death Error : Please provide the date of birth
    Date of BirthMandatory Error : Please provide the date of birth

    Are additional patients part of this concern?

    Add Another Patient

    Dentist Information

     

    Were other healthcare providers involved in your care?

    If you consulted with or received any health care from a dentist or other healthcare provider, it may be helpful for us to know that information. We may obtain records from those healthcare providers. If you list the names of additional healthcare providers, this does not mean you are filing a complaint about them.

    Add Other Healthcare Provider

    Information About Concern

     

    Supporting Documentation

    Please upload any supporting evidence (e.g. receipts, records, correspondence) that is relevant to your concern.

    Select File(s)
    Delete Selected File(s)
    To delete attached files, select a file with the checkbox and click the “Delete Selected Files” button.

    Submit Concern

     

    Something went wrong with submitting your concern.