Do you have a concern or complaint against a dentist?

You have a few options:

I would like to speak to someone before making a complaint. Get more information before deciding if you want to share a concern or make a complaint. Speak to someone at the College who can help answer your questions.
Share a concern about a dentist and be contacted by the College. The College will reach out to you to discuss your concern.
Make a complaint against a dentist. Formal complaints immediately kick off an investigation. Your identity will be made known to the dentist and the process can take up to a year to complete. Formal complaints are a serious matter and once started cannot be withdrawn or stopped until official findings have been made.

How would you like to proceed?

Select an option below and click submit. The page will load the form/information that corresponds to your selection.

If you change your mind, you can select another option and click submit again to bring up the correct form.

Need information about the complaints process or have questions about your treatment?

We investigate complaints received from the public, co-workers, or other health care professionals about Ontario dentists. Learn more about our complaints and investigations process.

To speak with College staff about the complaints and investigation process, email complaints@rcdso.org or call 416-961-6555 or toll-free 1-800-565-4591.

The College also offers a Practice Advisory Service for both dentists and the public. Send us your questions, comments or feedback related to your dental treatment. Dedicated staff will assist you with questions involving clinical, regulatory, treatment and ethical issues.

You can email practiceadvisory@rcdso.org or call 416-961-6555 or toll-free 1-800-565-4591.