William Isen
- Full Name:
- William Mark Isen
- Registration Number:
- 9900
- Current Status:
- Member
Concerns, Conditions and/or Professional Misconduct
Practice Information
Primary Practice
- Sedation & Anesthesia Facility Permit:
- No
- CT Scanner Facility Permit:
- No
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All Practice Locations
-
- Sedation & Anesthesia Facility Permit:
- No
- CT Scanner Facility Permit:
- No
Academic Information
Dental Degree
- 1983
- University of Toronto, Canada
This may not be a complete record of the member's academic information or continuing education.
Certificate(s) of Registration
Current Certificate(s) of Registration and Date(s) of Issuance
- General
Previous Certificate(s) of Registration
- General
- -
Initial Date of Registration
Complaints & Reports Outcomes
Case File: 170013
- Decision Date:
- July 09, 2018
Caution
-
As a result of its investigation of a formal complaint, the Inquiries, Complaints and Reports Committee decided to caution Dr. William Isen as follows: Dr. Isen must ensure that all of his patient records reflect the College’s Guidelines for Dental Recordkeeping. He must ensure that his clinical records contain detailed documentation of examinations, case work-ups, diagnosis, treatment planning, treatment, and so on, and he must ensure that what is billed clearly and directly corresponds with the treatment that is provided and that is documented. Even the perception that treatment and/or fees are unjustified, which can result from inadequate recordkeeping, can lead to loss of public confidence in the profession. Dr. Isen should be cognizant of his ethical obligation to uphold the public’s confidence in the profession. This issue is of particular concern when remediation has already been attempted with respect to other areas of clinical practice.
Specified Continuing Education or Remedial Program
- Current Status:
- Completed
- Required Course
-
Infection Prevention and Control
- Current Status:
- Completed
- Required Course
-
One-on-one, in-office course in recordkeeping and billing protocols, including: a. Documenting diagnostic testing performed and the results thereof b. Documenting diagnoses c. Documenting treatment provided d. Appropriate use of billing codes relative to the treatment diagnosed and provided e. Integrity of dental records through the maintenance of all original records and notations and through the use of unused or unmarked paper As part of the in-office course, the course provider shall select patient records at random to use as samples for review and teaching. The course provider shall have access to all areas of your office in order to select these patient records.
- Current Status:
- Completed
- Required Mentoring Program
-
Mentorship in recordkeeping and billing practices for 24 months
- Current Status:
- Completed
- Required Practice Monitoring - Office Visits
-
Practice monitoring in infection contol to continue for 24 months following completion of course
- Current Status:
- Completed
- Required Practice Monitoring - Office Visits
-
Practice monitoring in recordkeeping and billing protocols to continue for 24 months following completion of course and mentorship
Discipline Results
Case File: H120005
- Date of Decision:
Allegations:
Guilty- Charged excessive or unreasonable fees
- Contravened a standard of practice or failed to maintain the standards of practice of the profession
- Failed to keep records as required by the Regulations
- Recommended or provided an unnecessary dental service
- Submitted a false or misleading account or charge
- Treated without consent
Penalty:
- $5000 to be paid to College
- Imposed Course/Training Ethics
- Imposed Course/Training Periodontics
- Imposed Practice Monitoring (office visits) for 36 months following completion of courses, at member's expense
- Reprimand
- Suspension 2 months - effective Aug 28, 2013 to Oct 27, 2013
- Appealed:
- No
- Publications:
- (See link to Decision Summary)
Decision Summary