Learn more about the Canadian Dental Care Plan

Kenneth Crossman

Full Name:
Kenneth A. Crossman
Registration Number:
12661
Current Status:
Member
Designated Electoral District:
District 1

Concerns, Conditions and/or Professional Misconduct

Practice Information

 

Primary Practice

Hampton Park Dental Center

1399 Carling Ave Hampton Park Plaza Ottawa, ON, CA K1Z 7L6
Phone:
613-792-4040
Sedation & Anesthesia Facility Permit:
No
CT Scanner Facility Permit:
No
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All Practice Locations

  • Hampton Park Dental Center
    1399 Carling Ave Hampton Park Plaza Ottawa, ON, CA K1Z 7L6
    Phone:
    613-792-4040
    Sedation & Anesthesia Facility Permit:
    No
    CT Scanner Facility Permit:
    No
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Professional Corporation Information

  • Dr. Kenneth Crossman Dentistry Professional Corporation 1399 Carling Ave Ottawa, ON, CA K1Z 7L6 Phone: 613-792-4040
    Certificate of Authorization Status:
    Cancelled at Corporation's Request
    Date of Cancellation:
    April 13, 2022
    Certificate of Authorization Issuance:
    February 10, 2015
    Shareholders
  • Dr. Kenneth A. Crossman Dentistry Professional Corporation 1399 Carling Ave Ottawa, ON, CA K1Z 7L6 Phone: 613-792-4040
    Certificate of Authorization Status:
    Current
    Certificate of Authorization Issuance:
    April 11, 2022
    Shareholders

Academic Information

 

Dental Degree

1991
Dalhousie University, Canada

This may not be a complete record of the member's academic information or continuing education.

Certificate(s) of Registration

 

Current Certificate(s) of Registration and Date(s) of Issuance

General

Initial Date of Registration

Complaints & Reports Outcomes

 

Case File: 170030

Decision Date:
December 15, 2020

Specified Continuing Education or Remedial Program

Current Status:
Completed
Required Practice Monitoring - Office Visits 
Practice shall be monitored for 24 months with respect to billing practices.

Case File: 170154

Decision Date:
April 11, 2019

Caution

As a result of a complaint, the Inquiries, Complaints and Reports Committee decided to caution Dr. Kenneth Crossman as follows:

• Dr. Crossman must have adequate training, knowledge, and understanding in an area of clinical care before providing treatment in that area to patients. In the absence of adequate training, knowledge and understanding, a dentist can cause permanent damage to a patient’s dentition, including overreduction of teeth during orthodontic treatment, which may lead to future, ongoing clinical needs for those patients and serious potential consequences including loss of natural teeth.

•Dr. Crossman must communicate directly and immediately with patients regarding clinical outcomes that are less than ideal or poor. If a patient is dissatisfied by the outcome of treatment, whether because they were informed or because they have experienced post-operative symptoms or have aesthetic concerns, Dr. Crossman should speak to the patient at that time. It is not appropriate to avoid discussing these issues or to defer such discussions until another date. In this instance, Dr. Crossman’s failure to speak to the patient when she noticed that he had overreduced her teeth during orthodontic treatment contributed to her decision to seek treatment elsewhere.

• The consequences of providing treatment beyond one’s training, knowledge and understanding and of failing to communicate in a forthright manner with patients about clinical outcomes also includes diminished confidence in the profession of dentistry. Dr. Crossman should be mindful that his actions reflect on the profession as a whole, because diminished confidence in the profession by members of the public may lead people to avoid treatment, thereby contributing further dental issues, and/or to seek multiple opinions, thereby increasing cost and time for patients.

Specified Continuing Education or Remedial Program

Current Status:
CONDNTMET
Required Mentoring Program 
A mentorship with an orthodontist who shall review your case selection and work-up, diagnosis, and treatment plans before you initiate orthodontic cases for two years.
Current Status:
CONDNTMET
Required Practice Monitoring - Office Visits 
Practice to be monitored currently and for 24 months following completion of mentorship and course in orthodontics
Current Status:
Completed
Required Course 
Orthodontics,  including:

a. Treatment planning, including appropriate sequences for treatment, use of elastics and use and timing of interproximal reductions

b. Taking a conservative approach to the clinical performance of interproximal reductions

c. Informed consent, including:

I. The treating dentist's ultimate responsibility for obtaining informed consent
ii. What elements of informed consent must be performed by the dentist and what elements may, if desired, be discussed in supplementary conversations with staff.
iii. Training staff members on discussing treatment, when appropriate, with patients.
iv. Having honest discussions with patients about planned treatment, including the duration of the planned treatment, what the patient must do to be compliant with the treatment plan, and the implications if there is not compliance from the patient.

Case File: 170194

Decision Date:
October 02, 2018

Specified Continuing Education or Remedial Program

Current Status:
Completed
Required Course 
Orthodontics, specifically: diagnosis, case selection for Invisalign, pre-treatment workup, treatment planning, informed consent, and ongoing case management
Current Status:
Completed
Required Practice Monitoring - Office Visits 
Practice to be monitored for 24 months following completion of course in Orthodontics

Case File: 190237

Decision Date:
January 07, 2022

Caution

Current Status:
Completed
As a result of a complaint, the Inquiries, Complaints and Reports Committee decided to caution Dr. Kenneth A. Crossman as follows:

• As a dentist and a member of the profession, you have a professional and ethical responsibility to charge fees that reflect the treatment rendered. In this case, when you charged for an extraction of an impacted tooth rather than an erupted tooth with respect to the patient’s tooth 27, you billed inappropriately and overcharged the patient. You must use the proper billing codes that accurately describe the treatment performed to ensure that your billing practices are appropriate.

Specified Continuing Education or Remedial Program

Current Status:
Completed
Required Course 
A one-on-one course in Oral Surgery, specifically for third molar extractions, disclosure of adverse events and appropriate coding/billing, with an evaluative component, approved by the Registrar of the College, and which shall cover the following issues:

a. Appropriate clinical and radiographic assessment;
b. Case selection;
c. Case work up and planning for complications;
d. Techniques for extraction;
e. Management of intra/post-operative complications; and
f. When to refer to a specialist and associated referral protocols.
Current Status:
Completed
Required Practice Monitoring - Office Visits 
Practice to be monitored for 24 months following completion of course in Oral Surgery.

Case File: 22-0520

Decision Date:
March 14, 2024

Specified Continuing Education or Remedial Program

Current Status:
Under Appeal by Member
Required Course 
A course in Appropriate Billing and Coding Practices including use of the ODA (Ontario Dental Association) Fee Guide.
Current Status:
Under Appeal by Member
Required Course 
A course in Informed Consent.
Current Status:
Under Appeal by Member
Required Practice Monitoring - Office Visits 
Practice to be monitored for 24 months following completion of courses.

This information was obtained from the register of the Royal College of Dental Surgeons of Ontario (www.rcdso.org)